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The Holiday Season Mistake Most Brands Keep Making: Spending More Without Knowing Why

Rosario Alfano
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September 25, 2026
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Every September, the same pattern starts. Budgets get approved. Channel plans get locked. Creative timelines get compressed. And somewhere in the middle of it all, a conversation that should happen in August gets pushed to November, when it is too late to act on it.

The conversation that gets skipped every year is the one about what the spend is actually supposed to do.

Holiday season is the most commercially concentrated period of the year for most brands. The pressure to perform is real, the competition is intense, and the cost of getting it wrong compounds quickly. EMARKETER forecasts US advertisers will spend $71 billion on retail media alone in 2026, up from $60 billion the previous year. More money is flowing into Q4 than ever. The question most brands are not answering clearly enough is whether more spend is the right response to that environment, or just the familiar one.

Why More Budget Does Not Automatically Mean Better Results

The instinct to increase Q4 spend is understandable. Holiday is when consumers are actively buying, brand switching is at its highest, and the window to acquire customers who return in January is real. All of that is true.

What is also true is that Q4 is when auction prices spike, creative fatigue tends to compress faster as ad frequency climbs across every brand simultaneously, and the gap between platform-reported performance and actual incremental impact tends to be at its widest. The brands competing most aggressively for the same audiences drive up costs for everyone. And the measurement frameworks most teams rely on are the least reliable precisely when the stakes are highest.

A 2026 holiday research found that fixed holiday budgets in creator marketing rose from 30% to 49% year on year, leaving less room to adjust once campaigns are underway. While that data is specific to influencer spend, the broader pattern it reflects (more budget committed earlier, with less flexibility to respond to what the data shows) comes up consistently across holiday planning more generally.

The Measurement Gap Nobody Talks About Before October

In the accounts and partnerships I see at Crealytics, the most common Q4 failure is not a channel problem or a creative problem. It is a measurement problem that was visible before the season started and was never addressed.

Most holiday campaigns are measured on attributed revenue, ROAS, and conversion volume. All of these are useful. None of them answer the question that actually matters for next year's budget conversation: how much of that revenue was genuinely caused by the holiday spend, and how much would have happened anyway?

Without holdouts, cohort tracking, and phase-level reporting, finance gets revenue numbers but not a clear read on incrementality. The better question is whether the investment improved the season's efficiency and whether the customers acquired turned into profitable cohorts in January.

Those questions have to be designed into the measurement framework before the season starts. Once you are in November, the ability to run holdout tests or establish clean baselines is largely gone. The brands that enter Q4 with a clear incrementality framework in place make better decisions about where to put the next pound or dollar when the season is most expensive.

The Organizational Problem Underneath the Budget Problem

There is a version of Q4 planning that is essentially a sequencing exercise. Channel budgets get allocated. Creative gets briefed. Media gets booked. And the measurement question gets deferred until January, when the post-mortem reveals that nobody quite knows which part of the spend did the work.

The reason this keeps happening is organizational rather than strategic. Q4 planning tends to run on tight timelines, with multiple teams in motion simultaneously. The measurement design conversation, which requires alignment between marketing, finance, and data, gets squeezed by the operational pressure of getting the season out the door.

The Crealytics Incrementality Benchmark Report sets out what that gap looks like in practice. In one analysis, a channel that reported generating 100% of a certain revenue stream was found to have driven an incremental contribution of just 5%. The remaining 95% would have happened without the spend. That kind of finding during a normal week is valuable. During Q4, when budgets are at their largest and the same measurement gap is operating at scale, the commercial cost of not knowing is significantly higher.

What Changes When You Ask the Right Question First

The brands that get the most from their holiday budgets share a practice that sounds obvious but is harder to execute than it looks. They decide what success looks like before the season starts, and they build the measurement infrastructure to tell them whether they achieved it.

That means defining in advance what incremental looks like for this Q4. Not total revenue. Not attributed ROAS. Actual net-new demand the spend created. It means setting up the holdout tests and geo experiments that will answer that question cleanly. And it means having the internal alignment to act on what those tests show, even when the findings challenge channels that have been central to the holiday plan for years.

It also means being willing to have a harder conversation about what the budget is for. Q4 is genuinely an opportunity to acquire customers who will return in January. It is also a period when the cost of intercepting existing demand is at its highest. Knowing which part of the spend is doing which job, before the season starts rather than after, is what turns a bigger Q4 budget into a better one.

The Question Before the Next Planning Cycle

Holiday season will continue to grow. The competition will continue to intensify. And the brands that enter it with a clear view of what their spend is actually doing will continue to have an advantage over the ones that are simply spending more.  

Before the budget gets approved for this Q4: what is the measurement framework that will tell you, clearly and honestly, whether the investment was worth it? And is that framework designed well enough to answer the question, or just to confirm what you were already planning to spend?

Those questions are worth settling in September. They are very hard to answer in January.

Key Takeaways:

· More Q4 spend doesn’t automatically mean better performance. Rising competition can increase costs while adding less incremental value.

· Build the measurement framework before Q4 begins. Holdouts, geo tests, and cohort tracking help separate true incremental impact from attributed revenue.

· Know what your holiday budget is actually buying. Distinguish between capturing existing demand and creating genuinely new, profitable customers.

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Unsure whether your holiday budget can actually drive incremental growth? Reach out to us.

Relevant Insights:

· Presentation: How European Advertisers Should Prepare for the 2026 Holiday Season

· Article: How DTC Brands Can Use AI Without Losing the Human Touch

· Report: A Guide to Marketing Measurement: How Leading Brands Combine MMM, Experiments, and Platform Data

About Crealytics

Crealytics is an award-winning full-funnel digital marketing agency fueling the profitable growth of over 100 well-known B2C and B2B businesses, including ASOS, The Hut Group, Staples and Urban Outfitters. A global company with an inclusive team of 100+ international employees, we operate from our hubs in Berlin, New York, Chicago, London, and Mumbai.

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